Role of Chatbots in the Growth of E-Commerce Industry
In today’s digital world, most of the people stay coupled with the internet twenty fours a day, seven days a week. As a result, a vast majority of your potential customers are likely to find your business online rather than visiting your store physically. This has triggered more digital traffic and more people engaging with your business over the web. Therefore, the best way forward is to tap into the digital space by reaching out as well as talking to customers, knowing about their preferences, and making personalized product recommendations based on their preferences. Well, this brings us to conversational... Read More